Notice
Customs Clearance, Tax, and Import Charges |
---|
Date : 2023-11-16
Name : ADMIN
Hits : 552
|
[Basic
Condition of Parcel declaration.] - Gift, Sample or Something non-commercial. - Value : 10 ~ 150usd (Depends
on parcel size, weight and total payment amount) è We declare the parcel as above,
but it doesn’t guarantee the customs clearance.
Also, large size order needs
to be declared with original value since there is high possibility of customs check.
If there is any specific request on this matter, please contact us via inquiry.
1. Customs Clearance
Import duties taxes and
charges are not included in our payment.
If some charges occur, it
is the recipient's responsibility since it is beyond our control.
Customs
policies are different by each country, so please check with your country's
customs office to determine.
We
are not responsible for packages refused by customs, despite any reason
including denial to pay tax, banned importing items, and any other customs
related issues.
2. Return / Refusal of Customs
Clearance
We
are not responsible for packages refused by customs, despite any reason
including denial to pay tax, banned importing items, and any other customs
related issues.
Each
country has a different policy on Hazardous product issues, we are not
responsible for informing this information. So, customers need to contact the
local customs information office to check out.
If
customers refuse a package due to customs issues, including refusal to pay
customs tax or duties, failure to provide any kind of documents requested by
recipient's country, or other related issues, we will not be responsible for shipping
cost refund (original shipping cost + return shipping cost)
It
applies to all shipping couriers.
3. Customs issues are Non-refundable
Case
No
Shipping cost refund for the return parcel with customs issue.
Please
note that original shipping cost & return shipping fee might be bigger than
your payment amount. In that case, there would be no refund for the returned
package.
Please
keep following up with the tracking update and if customs clearance gets
delayed, contact local customs as soon as possible and claim the parcel. |
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